At Waggy, we take trust seriously. Every host goes through a verification process that includes identity checks, profile reviews, and clear care standards. We also rely on real reviews from our community and ongoing monitoring to ensure quality. Our goal is simple: that you feel confident leaving your pet in a real home, with a real person who truly cares.

Yes and we encourage it. Through the app, you can chat with your host, ask questions, and schedule a meet & greet before confirming your booking. It’s a chance for you, your pet, and your host to connect and feel comfortable together.

You’ll receive real-time updates directly in the Waggy app, including photos, messages, and notes about how your pet is doing. You stay connected even when you’re away, because peace of mind is part of care.

Yes. Every stay is covered by Waggy’s protection and supported by our team. If something unexpected happens, we’re here to help. So you never feel alone in the process.

We understand that plans change. You can cancel your booking within our defined window and receive a refund according to our policy. Details are clearly shown in the app before you confirm, so there are no surprises.

Waggy welcomes dogs and cats of different sizes, ages, and personalities. Whether your pet needs extra attention, medication, or just a calm environment, you can search for a host that matches those needs.

Yes. Many Waggy hosts accept last-minute requests, so you can find care even when life gets unexpected. Availability is shown in real time inside the app.

Payments are made securely within the Waggy app. You book, pay digitally, and your host receives their earnings once the stay is completed, simple, transparent, and safe.

Not necessarily. What matters most is your love for pets and your willingness to care. Waggy provides guidance, onboarding, and support to help you feel confident hosting.

At the moment, Waggy is focused on serving pet families across the UAE. We’re growing our community step by step, and who knows where Waggy will go next.